Concurrent SMTP connection limits

Some hosted scenarios may implement SMTP connection limitations, such as a maximum number of concurrent SMTP connections from a single IP address, to prevent abuse of their SMTP service. This will require some configuration changes in MetaDefender Email Gateway Security to prevent delays in email delivery, or worse, the not being delivered and put in Permananent failure.

Known concurrent SMTP connection limits

Below is a list of known SMTP connection limits from providers

Provider

Max concurrent SMTP connections

Notes

SendGrid

10

See https://sendgrid.com/docs/Classroom/Basics/Email_Infrastructure/recommended_smtp_settings.html

AppRiver

1

By default AppRiver only allows 1 concurrent SMTP connection. AppRiver can adjust this on request.

Note: For OPSWAT MetaDefender Email Gateway Security integration this has been adjusted to allow 10 concurrent SMTP connections

Handling in MetaDefender Email Gateway Security

As opposed to MetaDefender Email v3 it is not possible to restrict concurrent SMTP connections in MetaDefender Email Gateway Security v4.

To mitigate this issue MetaDefender Email Gateway Security v4 has a mature retry mechanism that most probably avoids the risk of limited concurrent SMTP connections.