4.5 Refused emails
Refused emails is the list of emails which were refused to be processed on the inbound SMTP interface.
Refused emails
The refused emails list can be accessed under Audit > Refused Emails in the Web Management Console.
Refused emails moved
Starting with MetaDefender Email Gateway Security version 4.7.0, the former Dashboard > Refused emails entry has been moved to Audit > Refused Emails menu entry.
Response sent to client
The RESPONSE SENT TO CLIENT column displays the exact SMTP status code and message that was responded to the client that was attempting to submit the email message.
Conditions of refusal
An email gets refused if any of the following conditions occur:
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Condition |
RESULT shown in Refused emails |
Details |
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1 |
There is no rule matching this email |
NO RULE |
|
|
2 |
Sender email address is invalid |
INVALID SENDER |
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|
3 |
Recipient email address is invalid |
INVALID RECIPIENT |
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