2.4.1 Activating MetaDefender Email Gateway Security licenses

Initial steps

  1. To activate your installation go to the Settings > License menu in the Web Management Console. If you have no valid license, you will only see your installation's Deployment ID. You will also see a warning in the Web Management Console header.

    images/download/attachments/36847910/screencapture-localhost-8058-2018-03-21-09_09_16.png
  2. Press the ACTIVATE button to bring up the Activation menu. The following modes are available:

    1. Online

    2. Offline

    3. Request trial key online

Online activation

With internet connection on the server, the MetaDefender Email Gateway Security instance may be activated directly using the Activation key received at the time of purchasing the product.

images/download/attachments/36847910/online_activation.png

Offline activation

With no internet connection on the server the MetaDefender Email Gateway Security instance may be activated indirectly from a different machine, that has internet connection. The Deployment ID of the MetaDefender Email Gateway Security instance and the the Activation key received at the time of purchasing the product will be required. Follow the steps on the screen to activate the product offline.

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Offline activation details

1

Log on to https://portal.opswat.com/activation

2

Select MetaDefender Email Gateway Security as MetaDefender Package

3

Fill in the requested information
about your deployment

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4

Click the Request Unlock Key button.
The Download Unlock Key link appears.

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5

Click the Download Unlock Key link and
save the activation file.

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6

Go back to MetaDefender Email Gateway Security's Web Management Console. Browse for the activation file and click the SEND button.

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Request trial key online

An evaluation license may be acquired for 14 days. To obtain a trial key register on the OPSWAT Portal first.

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Trial key request details

1

Provide your e-mail address (that was registered on the OPSWAT portal) in the EMAIL ADDRESS field
and click the SEND button.

2

An e-mail response will arrive
from sales@opswat.com containing
your trial activation key and
activation instructions.

images/download/attachments/36847910/icap_activation_trial_email.png

3

Notes

If you activated your installation, but your license becomes invalid or expired, you will see a RE-ACTIVATE button. After clicking it, the product tries to activate the license with the formerly entered activation information.