2.4.1. Activating Metadefender Licenses

To activate your installation go to the Settings > License menu in the Web Management Console. If you have no valid license, you will only see your installation's Deployment ID. You will also see a warning in the Web Management Console header.

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Settings/License page, when no valid license exists

Press the ACTIVATE button to bring up the Activation menu, where you should choose from the available modes:

  • Online: the product will contact the OPSWAT license server online, and acquire its license based on your Activation key and its Deployment ID.

  • Offline: you can upload a manually acquired license file. Follow the displayed instructions.

  • Request trial key online: if you want to try out the product first, you can receive an trial Activation key via email. Follow the displayed instructions.

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Settings/License/ACTIVATE page

If you activated your installation online, but your license becomes invalid or expired, you will see a RE-ACTIVATE button. After clicking it, the product tries to activate the license with the formerly entered activation information.

Offline activation

With no internet connection on the server the Metadefender v4 instance may be activated indirectly from a different machine, that has internet connection. The Deployment ID of the Metadefender v4 instance and the the Activation key received at the time of purchasing the product will be required. Follow the steps on the screen to activate the product offline.

images/download/attachments/38580051/image2018-2-1_11-15-7.png Offline activation details

  1. Log on to https://portal.opswat.com/activation

Fill in the requested information about your deployment
images/download/attachments/38580051/Offline.jpg Activation page on OPSWAT portal

  1. Click the Request unlock key button. The download section appears.
    Click the Download button and save the activation file.

  2. Go back to Metadefender Web Management Console. Browse for the activation file and click the SEND button.

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Request trial key online

An evaluation license could be acquired by contacting our sales team.

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Notes

If you activated your installation, but your license becomes invalid or expired, you will see a RE-ACTIVATE button. After clicking it, the product tries to activate the license with the formerly entered activation information.