3.7.4 Error Message Description Table
Every log entry on MetaDefender Core always comes with a message ID number which is an unique identifier for that log entry (3.7.2 Log message format)
For example:
[WARNING]
2019.07
.
02
05
:
25
:
27.749
: (core.workflow) Can not send extract task, id=
'lms::workflow::WorkflowExecutor(0x214af499d00)'
, node=
':1076'
, block=
'ExtractBlock'
[msgid:
3059
]
Then message ID associated to that message would be 3059.
For warning/error message type, besides the message itself (e.g. Can not send extract task, id='lms::workflow::WorkflowExecutor(0x214af499d00)', node=':1076', block='ExtractBlock'), using message ID (e.g. 3059) can help reveal more information about that warning/error.
Following is the list of error message description (only applicable to warning/error message type).
Disclaim:
-
This list is auto generated and should be updated accordingly with MetaDefender Core upgrade.
-
Should be used as reference only, for a complete issue troubleshooting guidance, please reach out to OPSWAT Support.
Error message ID |
Error description |
8 |
Unknown error occurred in the daemon/service. |
16 |
Error happened in the communication |
21 |
Can't connect to the server |
26 |
Can't send a message to the target, it's probably disconnected |
28 |
The connection is timed out |
73 |
Error happened in the communication |
101 |
Error happened in the communication |
113 |
Invalid file deletion |
130 |
Unknown error occurred in the daemon/service. |
149 |
Unable to gather OS information |
162 |
Sending scan requests failed |
166 |
File given can not be opened |
169 |
REST frontend timeout. |
176 |
Agent status is not available |
179 |
Agent status is unavailable |
181 |
REST response format is invalid |
217 |
Engine name unreachable |
218 |
Engine definition unreachable |
219 |
Engine leak |
220 |
Engine leak |
221 |
Engine leak |
222 |
Engine leak |
231 |
Engine error |
246 |
Can't transfer file, data channel is not open |
248 |
File transfer response error |
250 |
Error transferring file |
252 |
Error in package staging process |
253 |
Error in package staging process |
254 |
Error in package staging process |
255 |
Error in package staging process |
256 |
Error in package staging process |
275 |
Email sending error |
277 |
Email sending error |
282 |
Invalid main update descriptor |
283 |
Invalid package descriptor |
285 |
Invalid file downloaded |
297 |
Invalid state option given in GetEngineInfoBlock |
303 |
Downloaded package is not complete |
304 |
Downloaded package is invalid |
305 |
Downloaded package is invalid |
306 |
Downloaded package is invalid |
307 |
Downloaded package is invalid |
308 |
Downloaded package is invalid |
314 |
Agent with identifier is unavailable |
319 |
Can not open downloaded package |
320 |
Downloaded package is invalid |
321 |
No respond from agent |
325 |
No respond from agent |
326 |
Error loading database |
330 |
Error in uploaded descriptor |
338 |
No respond from agent |
341 |
Error in getting update package |
342 |
Error in getting update package |
343 |
Error in package staging process |
355 |
Invalid reference to user data |
379 |
Database error: user query |
382 |
Database error: user query |
383 |
Database error: users query |
385 |
Database error: role query |
386 |
Database error: roles query |
425 |
Invalid state option given in GetDatabaseInfoBlock |
428 |
Error in checking package updatable |
431 |
Error validating engine |
439 |
Agent status is not available |
453 |
Agent with identifier is unavailable |
459 |
No respond from agent |
465 |
Database error: getting scan request |
473 |
Agent does not have specific engine |
474 |
Downloaded packagedescriptor is invalid |
485 |
Error while downloading files from update server |
486 |
Invalid certificate found while downloading files from update server |
495 |
File missing during validation |
496 |
File size mismatch during validation |
497 |
SSL errors for https://update.dl.opswat.com |
506 |
File type checking timed out |
520 |
Could not trigger update |
523 |
Invalid file reference |
541 |
Invalid type reference for entry |
542 |
Invalid type reference for entry |
543 |
Invalid type reference for entry |
545 |
Invalid type reference for entry |
547 |
Invalid type reference for entry |
551 |
Internal error occurred during the program run |
552 |
System error occurred during the program run |
553 |
Unknown error occurred during the program run |
554 |
Can't create resource file |
556 |
HTTP redirection count exceeded limit |
563 |
Database error: get linked extracts |
598 |
Invalid file reference |
599 |
Engine type unreachable |
602 |
Download timed out. |
611 |
Can't remove the downloaded zip archive |
613 |
File extraction failed while updating |
620 |
Invalid content received for update |
621 |
Can't download file for update |
624 |
File open file for update |
628 |
Can't read file to validate it's content |
639 |
No respond from agent |
641 |
Error in getting package state information |
642 |
Error in checking package updatable |
652 |
License is invalid or not containing licensed_engines |
657 |
No activation_key is received |
658 |
Invalid activation option value |
659 |
Activation error |
662 |
Connected agent count reached the license limit |
663 |
License is invalid or not containing max_agent_count |
670 |
Package download failed |
678 |
Could not upload file |
679 |
Update could not be applied |
686 |
Trying to load engine which is not installed to the agent |
687 |
Trying to load engine which is corrupt |
708 |
Engine load failed |
711 |
Updated engine can't find eicar file as threat |
716 |
Installing engine resulted in error |
718 |
Installing database resulted in error |
721 |
Error in install database |
722 |
Installing database resulted in error |
723 |
File is missing for update in agent |
727 |
Error loading engine |
732 |
Error installing engine, unable to copy descriptor file |
734 |
After updating the database the package descriptor is invalid |
736 |
Error in prepare database |
737 |
Error installing engine, unable to copy descriptor file |
749 |
Engine process crashed |
802 |
Could not create path to save updates |
808 |
Could not save package, skipping |
809 |
Could not save package, skipping |
812 |
Could not save package, skipping |
813 |
Could not save package, skipping |
814 |
Error creating database package |
816 |
Error creating database package |
819 |
Error creating database package |
820 |
Error creating database package |
827 |
Database error: retrieving audit log |
828 |
Database error: inserting audit log |
829 |
Database error: retrieving audit log count |
833 |
Exception during operation |
835 |
Could not trigger update |
837 |
Could not trigger update |
838 |
Update package download failed |
842 |
Error adding license information to engine descriptor |
843 |
Could not copy legacy package, skipping |
844 |
Could not save legacy package, skipping |
846 |
Packagedescriptor could not be read |
847 |
Could not read descriptor file |
848 |
Could not write descriptor file |
852 |
Error opening CERT file |
854 |
No legacy database wrapper package present |
855 |
Could not write licenses to database descriptor |
858 |
Metadescriptor could contains tampered information, abort processing |
861 |
Can't process new licence information |
862 |
Error in package staging process |
863 |
Can't initialize source instance |
864 |
Can't create resource file |
865 |
Can't send data to agent |
866 |
Can't transfer file, can't open resource file |
868 |
Can't get temporary file name |
869 |
Can not find data channel |
870 |
Can not load engine shared library |
871 |
Cannot create temporary directory for engine files |
892 |
Could not export legacy package, skipping |
931 |
Unexpected network reply arrived |
945 |
Error in getting update package by state |
947 |
Error receiving data, request log from customer |
948 |
Not enough disk space to export package(s) |
949 |
Not enough disk space to export package(s) |
950 |
Not enough disk space to export package(s) |
951 |
Error sending data to agent, request log from customer |
952 |
Not enough disk space to apply update package on agent |
953 |
Not enough free disk space for agent to handle updates |
955 |
Error sending data to agent, request log from customer |
969 |
Creating of symbolic link has failed |
970 |
Error in prepare database |
978 |
Could not establish remote communication |
979 |
Could not establish local communication |
981 |
Deactivation error |
995 |
Activation key not found in license |
996 |
Stored license is invalid |
997 |
Invalid activation option value |
998 |
Automatic rectivation error |
999 |
Error saving license information |
1002 |
License activation error |
1003 |
Error during license activation |
1009 |
Network error occurred while trying to lookup hash |
1010 |
Invalid response retrieved from server |
1017 |
Due to errors in previous requests, disabling hash lookup for a given interval |
1019 |
Too many timeout error occurred in a short period of time |
1025 |
Error occurred in engine process |
1027 |
Issue occurred while transfering file to agent |
1030 |
Invalid update folder found |
1031 |
Error Sending hashes message, request log from customer |
1037 |
Engine capabilities unreachable |
1042 |
Engine's descriptor is invalid |
1043 |
Could not open update archive |
1046 |
Custom engine task starting timed out |
1047 |
Custom engine task finishing timed out |
1050 |
Issue with agent, see troubleshooting guide |
1051 |
Engine issue on agent |
1052 |
Error in installing custom engine, engine with id not found |
1053 |
Issue happened with engine |
1055 |
Agent with identifier is unavailable |
1057 |
No respond from agent for custom engine installation |
1058 |
Error validating engine, no engine descriptor found |
1059 |
Error validating engine, invalid engine descriptor found |
1064 |
Not handling file as local, not must be an issue |
1068 |
Could not apply udpates from picku folder |
1081 |
Could not create folder for pickup |
1095 |
Testing engine failed |
1096 |
File transfer response error |
1100 |
Error in package staging process |
1126 |
Could not create quarantine database |
1134 |
Error in quarantine database |
1135 |
Error in quarantine database |
1136 |
No such file to remove |
1141 |
Error in quarantine database |
1142 |
Error in quarantine database |
1144 |
Error in quarantine database |
1147 |
Error reading quarantine file |
1148 |
Download aborted |
1151 |
Error adding file to quarantine |
1152 |
Error adding data chunk to quarantine file |
1153 |
Error receiving file data, removing file from sanitized storage |
1154 |
Given path is not absolute |
1155 |
Could not create storage folder |
1156 |
File storage path is not writable |
1157 |
No owner given |
1158 |
Id is not specified |
1159 |
Id is too short |
1160 |
Could not create directory |
1161 |
Could not create directory |
1163 |
Error opening file |
1164 |
Could not write file |
1165 |
File id is not specified |
1166 |
No such file found |
1167 |
Could not remove file |
1168 |
File id or owner is not specified |
1169 |
No such file to finalize |
1170 |
Error sending file data to core |
1171 |
Can't request file, data channel is not open |
1173 |
Could not request file from agent |
1174 |
Can't request file from agent |
1176 |
Processing file from agent encountered an error |
1177 |
Could not read salt value |
1178 |
Could not read salt value |
1179 |
Error creating salt file |
1180 |
Error generating salt value for quarantine |
1182 |
Error occurred quarantining file |
1183 |
File not found in quarantine |
1184 |
Same owner was already reading another file |
1185 |
Error reading file in quarantine |
1186 |
Error writing data to quarantined file |
1188 |
Could not finalize quarantined file |
1190 |
No file with given id is present for removal |
1191 |
Could not remove file from quarantine |
1192 |
Could not remove file from quarantine |
1193 |
Could not gather quarantine information |
1196 |
Database error: user query |
1198 |
Error parsing disabled times information |
1201 |
See reason for more information about the reason |
1204 |
Can't open metadescriptor file for writing |
1220 |
The certificate chain maybe invalid |
1221 |
Info about the certificates in the chain |
1226 |
Vulnerability lookup timed out |
1227 |
Error in checking package updatable |
1229 |
Error receiving file data, removing file from quarantine |
1230 |
Engine capabilities unreachable |
1231 |
Engine leak |
1232 |
Engine capabilities unreachable |
1233 |
Engine leak |
1235 |
Could not create sanitized database |
1252 |
Error in sanitize database |
1253 |
Error in sanitize database |
1254 |
Error getting sanitized files |
1258 |
Error querying sanitized files |
1266 |
Error occurred adding file to sanitized storage |
1267 |
File not found in sanitized storage |
1268 |
Same owner was already reading another file |
1269 |
Error reading file in sanitized storage |
1270 |
Error writing data to sanitized file |
1272 |
Could not finalize sanitized file |
1277 |
Could not gather sanitized files information |
1280 |
Error reading quarantine file |
1281 |
Download aborted |
1284 |
Wrong enabled template in sanitize block |
1285 |
Wrong convert template in sanitize block |
1287 |
Error in sanitization, retries emptied |
1290 |
Error adding file to sanitized storage |
1291 |
Error adding data chunk to sanitized file |
1295 |
Error saving sanitized file |
1305 |
Database's descriptor is invalid |
1603 |
Error in package staging process |
1604 |
Filestore unreachable |
1605 |
Could not upload file |
1606 |
Could not upload file |
1607 |
File not exist to load schema from |
1608 |
Schema is not a proper JSON |
1609 |
Schema format is invalid |
1670 |
Error while checking if package is md.com only |
1677 |
File not exist to load default value from |
1678 |
Default value file is not a proper JSON |
1679 |
Default value file format is invalid |
1693 |
Database error occurred |
1695 |
Database error occurred |
1696 |
Database error occurred |
1697 |
Database error occurred |
1699 |
Unable to apply patch to revert configuration |
1700 |
Reverted configuration is invalid, hash not matching |
1701 |
Database error occurred |
1702 |
Unable to load configuration from default values |
1703 |
Unable to save configuration from default values |
1704 |
Default value file is not a proper JSON |
1705 |
Default value file format is invalid |
1706 |
Unable to load configuration |
1711 |
Error when sending bytes through socket |
1712 |
Default value file is not a proper JSON |
1740 |
Error reserving data id |
1741 |
Process local file encountered an error |
1742 |
No data id was set in HandleLocalFileBlock |
1777 |
Unable to save new configuration |
1781 |
Database error: requesting export on empty processing history |
1782 |
Removing engine folder failed |
1783 |
Removing engine folder failed |
1784 |
Removing engine folder failed |
1785 |
Removing folder failed |
1787 |
Removing invalid update folder failed |
1790 |
Removing folder failed |
1791 |
Removing folder failed |
1792 |
Removing package folder failed |
1793 |
Removing database folder failed |
1794 |
Removing folder failed |
1795 |
Removing folder failed |
1798 |
Removing downloading packages failed |
1801 |
Error when selecting from downloaded |
1803 |
Error when deleting from downloaded |
1804 |
No result when selecting from downloaded |
1805 |
Removing engine folder failed |
1825 |
Database error: role query |
1828 |
Invalid username or password |
1830 |
Error in writing configuration file |
1833 |
User has been suspended |
1835 |
Database error: users query |
1836 |
Error in updating engine configuration |
1850 |
Database error: could not create default local directory |
1855 |
Database error: userdirectory query failed |
1859 |
User validation error |
1861 |
User validation error: missing password or salt |
1862 |
Database error: user query |
1869 |
Error in workflow manager |
1870 |
Error in workflow manager |
1871 |
Error in workflow manager |
1877 |
Failed to remove stuck file after multiple attempts |
1883 |
Database error: users of user directory could not be deleted |
1911 |
No root CA certificates found for LDAP SSL/TLS connections on windows platform |
1994 |
Content length header does not match with downloaded content |
2031 |
Timed out adding file to sanitized archive |
2035 |
Invalid sanitization configuration found for archive |
2049 |
Engine compression capabilities unreachable |
2050 |
Engine leak |
2051 |
Next file extraction resulted in fail |
2090 |
Database error: user query |
2091 |
Database error: user query |
2095 |
Sending scan requests failed |
2102 |
Sending external action requests failed |
2107 |
Block missing option 'origin' |
2123 |
No respond from agent |
2124 |
Not enough information for whitelisting |
2194 |
Input folder got corrupted, removing it |
2333 |
File transfer response error |
2337 |
Local file path and body both set, ambiguous request |
2352 |
Error adding file to quarantine |
2354 |
Error in quarantine database |
2357 |
Error in quarantine database |
2360 |
Could not update quarantined file |
2361 |
Could not gather quarantine information |
2382 |
Selected rule not matches batch's rule |
2384 |
Error storing scan batch |
2388 |
Database error: error querying batch |
2390 |
Database error: get batched requests |
2394 |
Error in writing license file |
2395 |
Error in writing license file |
2424 |
Could not create job object |
2425 |
Could not set information on job object |
2426 |
Could not assign process to job |
2484 |
Cert or key file is not readable |
2485 |
Configured certificate cannot be used |
2486 |
Configured certificate cannot be used |
2487 |
Configured certificate cannot be used |
2532 |
Found unregistered file inside sanitized storage |
2547 |
Stopped extracting archive file due to reaching a limit |
2548 |
Archive engine gave invalid response |
2555 |
Unable to save updated configuration |
2637 |
Invalid node id while trying to load engine |
2640 |
Invalid node id while trying to query node status |
2646 |
Database error: error querying what to delete |
2651 |
Cannot find file in FinalizeScanResultBlock |
2652 |
Given dataid can not be cancelled |
2653 |
Given dataid can not be cancelled |
2654 |
Database error: users query |
2737 |
Database error: userdirectory query failed |
2748 |
Database error: finalizing statistics |
2888 |
Something is wrong when opening file |
2892 |
Possible Insufficient memory to operate, system throw bad_alloc |
2895 |
LDAP error: DN of group has changed in remote directory service. Group can not be considered valid any more |
2897 |
Database error: Can not cache user. Already exists as non-cached |
2898 |
Database error: Can not cache user. Already cached in DB with different DN attribute |
2905 |
File can not be opened for writing |
2906 |
Unable to write to file |
2910 |
Certificate name is invalid, not using HTTPS |
2973 |
Invalid INIT state setting for megapackage |
2974 |
Invalid same state setting for megapackage |
2983 |
No megapackage to delete with id |
2988 |
Error removing package |
2996 |
Package sent for validation is invalid |
2997 |
Error validating checksum of package |
2998 |
Invalid path to generate megapackage |
2999 |
Not enough free space to generate megapackage |
3000 |
Error creating package |
3001 |
Invalid package found during megapackage generation, aborting |
3002 |
Error adding file to megapackage |
3003 |
Error adding file to megapackage |
3004 |
Error adding report to megapackage |
3005 |
Error generating sha256 checksum for megapackage |
3006 |
Could not open file for reading |
3007 |
Error creating database package |
3008 |
Error creating database package |
3009 |
Error creating database package |
3013 |
Megapackage could not be locked for download |
3014 |
Error opening megapackage for reading |
3015 |
Megapackage file is missing from disk |
3016 |
Could not initiate download |
3040 |
An engine failed to initialize properly |
3042 |
Node could not create new folder for engine |
3043 |
Node could not create new folder for engine |
3044 |
Error in updating engine schema |
3045 |
Error in package storing process |
3048 |
Invalid engine configuration |
3049 |
Schema based configuration received for non schema based engine |
3050 |
Schema based engine received legacy configuration |
3051 |
Legacy configuration received is invalid |
3052 |
Invalid configuration received for engine |
3053 |
Schema based engine config is invalid |
3059 |
Failed to send extract task to Agent |
3060 |
Failed to extract |
3061 |
Extraction timeout reached |
3109 |
Database installation failed |
3110 |
Engine installation failed |
3111 |
Engine installation failed |
3112 |
Engine installation failed |
3113 |
Custom Engine installation failed |
3114 |
Engine installation failed |
3115 |
Communication possible disconnected |
3116 |
Communication possible disconnected |
3118 |
No valid node status found |
3120 |
No result for DLP lookup |
3121 |
Engine capabilities unreachable |
3122 |
Engine leak |
3123 |
Engine leak |
3126 |
Invalid DLP engine preferences found |
3127 |
Invalid DLP engine preferences defaults found |
3128 |
Invalid DLP engine preferences schema found |
3133 |
No valid node status found |
3136 |
Database error: finalizing statistics |
3140 |
Can't process shared resource file |
3141 |
Can't transfer file, data channel is not open |
3142 |
Can't transfer file, no result from node |
3143 |
Resource file sharing response error |
3185 |
Error reading quarantine file |
3186 |
Error sending data to agent, request log from customer |
3188 |
Error transferring file |
3195 |
Sandbox scheduling error |
3197 |
Error in quarantine database |
3198 |
Invalid result from sandbox engine |
3199 |
Invalid result from sandbox engine |
3201 |
Invalid result from sandbox engine |
3205 |
Sending scan requests failed |
3206 |
Sending scan requests failed |
3207 |
Sending scan requests failed |
3208 |
Invalid sandbox result |
3209 |
Invalid sandbox result |
3210 |
Invalid result from sandbox engine |
3211 |
Sending scan requests failed |
3214 |
Invalid sandbox result |
3215 |
Invalid sandbox result |
3216 |
Invalid result from sandbox engine |
3241 |
Extraction open task timed out |
3242 |
Extraction next task timed out |
3257 |
An error occurred while generating package |
3259 |
Package generation is already in progress |
3260 |
Package generation is already in progress |
3261 |
Error while generating package |
3264 |
Source type is unknown |
3267 |
Can't extract zip source |
3268 |
Http source is not a zip |
3269 |
Can't open package descriptor for writing |
3273 |
No status for node found |
3274 |
No Yara engine found on node |
3275 |
No result received |
3276 |
Database error: sources query. |
3277 |
Database error: issues query |
3288 |
Expiration field is not a proper date |
3289 |
License is expired |
3291 |
Expiration field is present but it is not a timestamp |
3303 |
EngineManager: RPC message received, but has no sender |
3305 |
EngineManager: RPC executor not found, sending back to caller |
3307 |
EngineManager: RPC caller not found, result orphaned |
3311 |
Engine failed to call remote procedure call |
3313 |
Remote procedure call timed out |
3315 |
Engine called RPC, but an error happened |
3317 |
Engine: There is no active engine to send RPC message to |
3326 |
Cloud scheduling error |
3331 |
Error in quarantine database |
3338 |
Database error: cloud |
3340 |
Database error: cloud |
3346 |
Database error: cloud |
3347 |
Database error: cloud |
3349 |
Database error: cloud |
3350 |
Database error: cloud |
3352 |
Database error: cloud |
3354 |
Database error: cloud |
3357 |
Sending scan requests failed |
3358 |
Sending scan requests failed |
3359 |
Sending scan requests failed |
3360 |
Invalid result from cloud engine |
3363 |
Sending scan requests failed |
3365 |
No cloud engine can be found in Core's engine set |
3367 |
No cloud engine is running on the node |
3368 |
Invalid result from cloud engine |
3373 |
Ignition file processing failed |
3378 |
Failed to finish welcome wizard |
3379 |
Welcome wizard user not found |
3380 |
Failed to remove welcome wizard user |
3414 |
Probably incorrect db state |
3415 |
Probably incorrect db state |
3454 |
An error occured after data was transfered to node |
3461 |
Engine compression capabilities unreachable |
3467 |
Database error: product query failed |
3473 |
No respond from agent |
3474 |
Installing database resulted in error |
3475 |
Engine: There is no passive engine |
3476 |
Engine: There is no active engine to deactivate |
3477 |
Engine: Engine is already deactivated |
3479 |
Error in updating custom engine, engine with id not found |
3480 |
Error in updating custom engine, engine with id not found |
3481 |
Error in updating custom engine, engine with id is active |
3482 |
Installing database resulted in error |
3483 |
Removing custom engine db folder failed |
3484 |
Error installing database |
3485 |
Error installing database, preupdate custom engine failed |
3486 |
Error installing database, unable to copy descriptor file |
3487 |
Error installing database, unable to copy database files |
3488 |
Error installing database, postupdate custom engine failed |
3490 |
Error in updating custom engine, engine with id not found |
3494 |
Node couldn't create resources folder in given timeout |
3500 |
Error validating user. Current server time is wrong. |
3501 |
User validation error: Missing token data |
3502 |
User validation error: Token data has expired |
3503 |
Failed to remove reset password token from database |
3506 |
Failed to validate user belonging to a disabled directory |
3507 |
Non-local users are not allowed to login by token |
3508 |
User validation error |
3510 |
Error updating password |
3515 |
Email sending error |
3517 |
Email sending error |
3519 |
Invalid login token |
3523 |
Can't login mail server with the configuration |
3524 |
Can't connect to mail server with the configuration |
3525 |
Exception during closing connection to mail server |
3532 |
Engine process is killed when timed out |
3534 |
Can't find watermarked file |
3535 |
File was still open when started reading from another |
3536 |
Can't open watermarked file |
3537 |
Error adding data to dlp file |
3539 |
Error finalizing file |
3541 |
Error occurred adding file to dlp storage |
3544 |
Error reading watermarked file content |
3545 |
Downloading watermarked file aborted |
3546 |
Could not create dlp database |
3553 |
Error in dlp database |
3554 |
Error in dlp database |
3555 |
No such file to remove |
3559 |
Warning, could not remove file |
3561 |
Error in dlp database |
3567 |
Error querying watermarked files |
3571 |
Error adding file to dlp storage |
3572 |
Error adding data chunk to dlp file |
3573 |
Error receiving file data, removing file from dlp storage |
3575 |
Engine capabilities unreachable |
3576 |
Engine leak |
3580 |
Error adding new watermarked file to dlp storage |
3644 |
Trying to send a compress task not exist in running compression tasks |
3645 |
Trying to send an extract task not exist in running extraction tasks |
3661 |
Error occurred while accessing scan details to add quarantine action |
3664 |
Trying to load un-existed engineprocess*.exe |
3666 |
Error when creating symlink of engineprocess*.exe |
3677 |
Found unregistered file inside dlp storage |
3678 |
Null metadata |
3679 |
Invalid format metadata |
3680 |
Error at parsing metadata |
3681 |
Invalid format metadata |
3687 |
Extraction size limit reached |
3688 |
Cannot remove session id |
3692 |
Extraction timeout reached |
3693 |
Engine extraction capabilities unreachable |
3694 |
Engine leak |
3736 |
Failed to get version of preference schema |
3738 |
Failed to get converted preference schema |
3746 |
Failed to receive result after sending task to handle scan preferences |
3747 |
Failed to convert scan preferences |
3753 |
Error in creating result containter. |
3754 |
Archive engine return a not empty folder |
3756 |
Error in response while hash lookup such as invalid apikey |
3758 |
Failed to hash |
3762 |
Timeout when loading engine |
3763 |
Timeout when testing engine |
3774 |
Client disconnected, the data has not been transferred successfully |
3775 |
Client disconnected, the data has not been transferred successfully |
3780 |
Found unregistered file inside quaratine storage |
3807 |
Error in setting update url |
3809 |
Re-generate download ID |
3811 |
Clean up outdated download IDs |
3827 |
User roles validation error |
3828 |
User roles validation error |
3832 |
The file is not an archive or corrupted |
3833 |
The file is not an archive or corrupted |
3835 |
Error in getting package |
3845 |
Failed to rotate nginx log, cannot rename log file |
3847 |
Failed to rotate nginx log, cannot rename log file |
3850 |
Failed to rotate nginx log, failed to reopen log |
3854 |
Rotate nginx log successfully but cannot compress |
3863 |
Could not remove file |
3870 |
Could not remove file from sanitized storage |
3871 |
Could not remove file from sanitized storage |
3872 |
Could not request file from agent |
3873 |
Processing file from agent encountered an error |
3876 |
After updating the database the engine folder could not be found |
3877 |
Node is under high load |
3888 |
Missing suffix of original file |
3893 |
No response from agent |
3917 |
Open file resulted in fail |
3918 |
Error when compressing. |
3919 |
Compression has got error |
3925 |
Undefined webhook reply |
3926 |
Webhook response failed |
3933 |
Stop extraction resulted in fail |
3934 |
Directory not supported |
3955 |
Failed to invoke extension |
3958 |
Failed to login with Single Sign-On enabaled |
3959 |
Do single sign-on with an unsupported directory |
3971 |
Error in statistic info db |
3972 |
Error querying statistic info db rowid |
3973 |
Error querying statistic info db rowid |
3996 |
File upload rejected due to insufficient disk space. |
3999 |
Database error: configuration query |
4000 |
Database error: configuration query |
4001 |
Unable to apply patch to revert configuration |
4002 |
Reverted configuration is invalid, hash not matching |
4003 |
Database error: configuration query |
4005 |
Database error: insert configuration |
4006 |
Database error: configuration query |
4007 |
Database error: configuration query |
4008 |
Database error: configuration query |
4009 |
Migration failed. Cannot create log directory |
4022 |
Database error: user query |
4023 |
Database error: Failed to delete user directory |
4024 |
Database error: Failed to delete user directory |
4025 |
Database error: Failed to delete user directory |
4026 |
Database error: Failed to delete user directory |
4027 |
Database error: Failed to delete user directory |
4031 |
Error delete physical quarantine file |
4033 |
Database error: error deleting all records |
4034 |
Database error: Failed to delete records |
4041 |
Error adding file to quarantine |
4044 |
Failed to insert new request |
4045 |
Failed to insert scan result |
4046 |
Failed to clean incompleted requests |
4047 |
Database error: update verdict count per hour |
4048 |
Database error: update DLP count per hour |
4049 |
Could not finalize scan requests |
4050 |
Failed to insert new batch |
4051 |
Database error: getting scan request id from hours |
4052 |
Database error: getting verdicts statistics by hours |
4053 |
Database error: getting DLP statistics by hours |
4054 |
Database error: getting verdicts statistics by hours |
4055 |
Database error: getting statistics info |
4056 |
Database error: getting statistics info |
4057 |
Database error: error deleting all records |
4058 |
Database error: Failed to delete records |
4062 |
Database error: error querying what to delete |
4066 |
Database error: cloud |
4069 |
Error in statistics DB |
4070 |
Error in statistics DB: get rule id by name |
4071 |
Error in statistics DB: rule not found |
4072 |
Error in statistics DB: get metascan statistics |
4073 |
Error in statistics DB: get CDR statistics |
4074 |
Error in statistics DB: get DLP statistics |
4075 |
Error in statistics DB: get vulnerabilities statistics |
4076 |
Error in statistics DB: wrong type for top file types |
4077 |
Error in statistics DB: get file types statistics |
4081 |
Could not remove file from sanitized storage |
4082 |
Could not remove file from sanitized storage |
4084 |
Postgres issue |
4089 |
Error in dlp database |
4091 |
Coud not found the key to decrypt proxy password |
4093 |
Error in sanitize database |
4096 |
Database error: Failed to delete user directory |
4097 |
Error in package staging process |
4098 |
Error in get engine by state |
4099 |
Error in get engine configuration |
4100 |
Error in get engine schema |
4101 |
Database error: user query |
4102 |
Database error: Failed to delete user directory |
4104 |
Database error: Failed to delete user directory |
4106 |
Database error: Failed to delete user directory |