MetaDefender Core's license activation / trial key request depends on the deployment ID. The deployment ID can be NULL if MetaDefender core couldn't fetch the required HW/OS related information. Most of the times, this issue is caused by not having a default route set up. To see if you already have a default route or if you want to set up one on your own, please click the link below if you are running MetaDefender core on Windows:
To see default route and/or your network settings under a Linux distribution, please consult your distribution's administrator guide.
Note: OPSWAT recommends enabling at least one network card when using MetaDefender Core v4, even if it's not linked to any network.
This article pertains to MetaDefender Core v4 product
This product was last updated on 2017-11-21