In order to collect verbose debug packages on MetaDefender Core v4 for Linux, please follow the instructions below:

1. Run /usr/bin/ometascan-collect-support-data.sh script under root privileges (e.g., sudo sh /usr/bin/ometascan-collect-support-data.sh):

   

2. A file is created by the script in the actual directory you are currently on (e.g., "Support file created: ometascan-support-1438969411.tar.gz").

   • During the script run the output "/usr/bin/ometascan-collect-support-data.sh: line 16: lsb_release: command not found" is expected. The package is still being generated.

   • The timestamp in the filename changes every run.

   
   

This article applies to MetaDefender Core v4 Linux
This article was last updated on 2019-06-21
AG