In order to collect verbose debug packages on MetaDefender Core v4 for Linux, please follow the instructions below:

1. Run /usr/bin/ometascan-collect-support-data.sh script under root privileges (e.g., sudo sh /usr/bin/ometascan-collect-support-data.sh):

   

2. A file is created by the script in the actual directory you are currently on (e.g., "Support file created: ometascan-support-1438969411.tar.gz").
   Note: The timestamp in the filename changes every run.

   
   

This article applies to MetaDefender Core v4 Linux
This article was last updated on 2018-03-26
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