Inaccessible Management Console

Problem: You cannot access the Web Management Console from your browser.

How to detect

After you enter the Metadefender Web Management Console address you get an error message (connection refused) or your browser is waiting for reply.

Solution

  1. Please make sure your computer can access the Metadefender IP address

  2. Please make sure you entered the correct URL into your browser

  3. Please make sure you opened the firewall port on the Metadefender server for the Web Management Console. Consult your Distribution manual on how to configure a firewall in your distribution.