Where can I submit false positives detected by MetaDefender Core v4?

Below is a list of where you can send false positives detected by MetaDefender Core V4 to:

AhnLab

Email 1: v3sos@ahnlab.com
Email 2: e-support@ahnlab.com


Avira AntiVir

Submission: http://analysis.avira.com/samples/

AVG
Email: virus@avg.com
Info: https://support.avg.com/SupportArticleView?urlname=How-to-report-a-false-incorrect-detection
Submission: https://secure.avg.com/submit-sample

BitDefender
Submission: http://www.bitdefender.com/submit
Email: oemsamples@bitdefender.com

ClamAV
Submission: https://www.clamav.net/reports/fp

Emsisoft
Submission: https://www.emsisoft.com/en/support/submit/

ESET / Nod32
Email: samples@eset.com
Info: http://kb.eset.com/esetkb/index?page=content&id=SOLN141

Filseclab
Email: fp@filseclab.com

F-PROT / Cyren
Info: http://www.f-prot.com/virusinfo/false_positive_form.html

Submission: https://kb.cyren.com/av-support/?/Tickets/Submit/RenderForm/7


F-Secure
Submission: https://www.f-secure.com/en/web/labs_global/submit-a-sample

Ikarus
Email 1: false-positive@ikarus.at
Email 2: samples@ikarus.at

K7
Email 1: support@k7computing.com

Email 2: reportfp@labs.k7computing.com

Info: https://support.k7computing.com/index.php?/Knowledgebase/Article/View/3/0/how-to-report-a-false-detection

Kaspersky
Email: newvirus@kaspersky.com
Submission: https://newvirus.kaspersky.com/
Info: http://forum.kaspersky.com/index.php?showtopic=13881 - Here you will have to scan again the file and if you don't agree with the scan result, you will be able to send the sample to Kaspersky for deep investigation.

Lavasoft
Submission: http://www.lavasoft.com/support/securitycenter/report_false_positives.php

McAfee
Info: https://kc.mcafee.com/corporate/index?page=content&id=KB85567
Email: virus_research@avertlabs.com
Contact: https://kc.mcafee.com/corporate/index?page=content&id=KB67411

Microsoft Security Essentials and Windows Defender
Email: windefend@submit.microsoft.com
Submission: https://www.microsoft.com/security/portal/submission/submit.aspx

nProtect
Email: support@nprotect.com

Quick Heal
Submission: http://support.quickheal.com/v4/index.php?/Tickets/Submit/RenderForm

Sophos
Submission: https://secure2.sophos.com/support/contact-support.aspx
Info: http://www.sophos.com/support/knowledgebase/article/35504.html

STOPzilla
Submission: http://www.stopzilla.com/support/false-positive/

Symantec / Norton
Submission: https://submit.symantec.com/dispute/false_positive/

Systweak
Submission: http://support.systweak.com/kayako/index.php?/Tickets/Submit

Trend Micro
Email: trendlabs@av-emea.com
Submission: https://success.trendmicro.com/sign-in?startURL=/new-request?issue=analyze
Info: https://esupport.trendmicro.com/en-us/home/pages/technical-support/1031392.aspx

VirIT/TGSoft
Submission: http://www.tgsoft.it/italy/file_sospetti.asp

VirusBlokAda
Email: newvirus@anti-virus.by
Submission: http://www.anti-virus.by/check/

Xvirus
Email: samples@mysecuritywin.com

Submission: https://xvirus.net/submit

Zillya
Email: virus@zillya.com

Submission: https://zillya.com/support



This article applies to MetaDefender Core v4
This article was last updated on 2019-07-24
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