User Guide
Welcome aboard, and thank you for choosing SafeConnect!
On this page you will learn how to:
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Download and install your VM
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Run through some initial configurations steps
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Understand how to get help and support
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Get started on your deployment
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OPTIONAL: Access training guides and other resources that might be useful
Download and Install Your SafeConnect VM
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Download the SafeConnect image that matches chosen license count:
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For a license count of less than 1000, download the image from the following link: http://safeconnect.cloud.impulse.com/smb.
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For a license count of 1,000 or greater, download the image below http://safeconnect.cloud.impulse.com/download.
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Note: for customers with a license for 20,000 or more users, your deployment engineer(s) will make additional configuration changes to your image after it’s installed.
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Follow the instructions in the VM Deployment Guide to install and configure SafeConnect in the admin's virtual environment.
Initial Configuration
Email safeconnect@opswat.com to get help with any of these steps!
Subject: Initial Configuration Help
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DHCP syslog
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If you use BlueCat or another Linux-based DHCP server(s), you can usually point standard syslog output to port 514 on the SafeConnect VM’s internal IP.
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If you use Windows DHCP, please follow the step-by-step instructions here: DHCP Syslog Service Installation and Configuration
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Note: Without DHCP syslog for all managed devices, users may need to authenticate more often than you’d like!
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DHCP requests
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For each VLAN you will manage with SafeConnect, please add a NEW ip-helper statement pointed to the SafeConnect VM’s internal IP.
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This will be in addition to any existing ip-helper statements. Users will continue to get DHCP from your usual server(s), but SafeConnect will now also see a copy of each request.
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Note: Without DHCP requests, SafeConnect will not be able to identify mobile devices or other BYOD endpoints connecting to your network!
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Authentication
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Use the following link to get SafeConnect talking to your AD or LDAP directory server(s): DHCP Syslog Service Installation and Configuration
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This step is critical when setting up captive portal authentication for your internal BYOD users!
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This will also provide Single Sign On for your dot1x and secure wireless users.
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Email safeconnect@opswat.com to get help with any of these steps!
Subject: Network Configuration Help
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Set up the SafeConnect RADIUS Server:
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Check out our Network Integration Guides for Layer 2 and Layer 3 enforcement
Register for Support
Get Your Deployment Calls Started
Email safeconnect@opswat.com to schedule your first deployment call.
Subject: Deployment Kickoff Call