Windows Users

Please follow the below instructions to protect your device from unauthorized users

After you fix issues, please perform a security scan on your device by following the below steps

  • Open Start Menu, search for OPSWAT Client (or MetaAccess) and run it

images/download/attachments/6216652/tu.png

  • Right click on the agent tray icon, click "Check application security" to enforce the agent scans device compliance data and report to the MetaAccess servers again.

images/download/attachments/6216652/image2019-5-2_11-4-47.png

How to fix "User password protection is disabled"

Step 1: Go to Change your password from the Windows menu

images/download/attachments/6216652/image2017-10-6_16-7-48.png

Step 2: Click on Change button on the Password section

images/download/attachments/6216652/image2017-10-6_16-9-2.png

Step 3: Follow the wizard to setup your account password

How to fix "Lock screen timeout is not set"

Step 1: Go to Settings > Personalization > Lock screen, and select Screen saver settings.

Step 2: In the Screen Saver Settings window, set a timeout which comply with your organization requirement on Wait drop-down box and check on "On resume, display logon screen" setting

images/msegceporticoprodassets.blob.core.windows.net/inline-media/8a2bc528-eef8-4c01-9827-871c2f307598-en
Screen saver settings

Note: you may need to restart your machine to apply the new settings on some devices.