How do I go back to an older version of OPSWAT Agent?

Option 1: From MetaAccess console

All supported versions of MetaAccess are always accessible from download page on MetaAccess console. If you want to download an installer or portable executable file for on-demand agent, you need to go with the option 2.

  1. Log into MetaAccess console

  2. Navigate to Settings > Global Settings

  3. Check on “Enforced download managed agent version” and select a version you want to download; then hit Save

    images/download/attachments/34555730/image2019-4-30_9-18-47.png
  4. Click on “ADD DEVICES” on dashboard or devices page, select “Download OPSWAT agents for distribution”

    images/download/attachments/34555730/image2019-4-30_9-19-30.png
  5. Now you can download an installer for the selected version.

Option 2: From MetaAccess archived hosting:

The files provided here are for archival purposes and testing.

When using one of these files, further steps must be taken to associate it with your account:

  1. Look-up your account license key on MetaAccess console (Settings > Global Settings). It is 32-characters long

    images/download/attachments/34555730/InkedGlobal_Settting_LI.jpg
  2. Rename the file according to the appropriate format, where ******************* is your license key

  3. Windows persistent agent: rename the msi file to OPSWAT_GEARS_CLIENT_3445-********************.msi

  4. Windows on-demand agent: rename the EXE file:

    1. opswat-gears_3445-********************.exe

    2. OR opswat-gears-admin_3445-********************.exe

  5. macOS persistent agent: rename the DMG file toOPSWAT_GEARS_CLIENT_3445-********************.dmg

  6. macOS on-demand agent: rename the zip file to OPSWAT_GEARS_Client_2358-********************.zip


Windows Installer Archive

Windows Portable Archive (UAC and Non-UAC Versions)

macOS Installer Archive

macOS Portable Archive

This article applies to MetaAccess
This article was last updated on 2019-04-30
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