How do I go back to an older version of MetaAccess?

Option 1: From MetaAccess console

All supported versions of MetaAccess are always accessible from download page for managed devices on MetaAccess console. If you want to download an installer or portable executable file for on-demand agent, you need to go with the option 2.

  1. Log into MetaAccess console

  2. Navigate to Settings > Global Settings

  3. Check on “Enforced download managed agent version” and select a version you want to download; then hit Save

    images/download/attachments/31845877/image2018-3-8_16-22-58.png
  4. Click on “ADD DEVICES” on dashboard or devices page, select “Download MetaAccess agents for distribution”

    images/download/attachments/31845877/image2018-3-8_16-23-34.png
  5. Now you can download an installer for the selected version.

Option 2: From MetaAccess archived hosting:

The files provided here are for archival purposes and testing.

When using one of these files, further steps must be taken to associate it with your account:

  1. Look-up your account license key on MetaAccess console (Settings > Global Settings). It is 32-characters long

    images/download/attachments/31845877/InkedGlobal_Settting_LI.jpg
  2. Rename the file according to the appropriate format, where ******************* is your license key

  3. Windows Installer, rename the msi file:
    OPSWAT_GEARS_CLIENT_3445-********************.msi for managed devices and OPSWAT_GEARS_CLIENT_3445-********************-0.msi for guest devices

  4. Windows Portable, rename the EXE file:
    opswat-gears_3445-********************.exe OR opswat-gears-admin_3445-********************.exe

  5. macOS Installer, rename the DMG file:
    OPSWAT_GEARS_CLIENT_3445-********************.dmg for managed devices and OPSWAT_GEARS_CLIENT_3445-********************-0.dmg for guest devices

  6. macOS Portable, edit a license file:
    Extract the zip file, open the following directory opswat-gears.app/Contents/License/ and rename or create the file 3445-********************


Windows Installer Archive

Windows Portable Archive (UAC and Non-UAC Versions)

macOS Installer Archive

macOS Portable Archive

This article applies to MetaAccess
This article was last updated on 2018-03-12
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