How do I enroll a mobile device to a MetaAccess Account?

To enroll your devices to your account, you need to have at least a Registration Code/deep link which you/your administrator can get on MetaAccess console at Settings > Global Settings > Account tab. If you have not signed up an account on MetaAccess, go here to set up a free account.

images/download/attachments/36835604/image2019-3-28_7-28-42.png

Here are steps to enroll your device to your account/your organization's account.

Android:

Manual enrollment:

  1. Download the Android mobile application directly from the Google Play store (https://play.google.com/store/apps/details?id=com.opswat.gears)

    images/sslbucket-a.akamaihd.net/www.opswat.com/images/products/gears/google-play-badge.png
  2. Once the mobile application is installed find it on the device and open it

  3. Touch "Enroll Your Device"

  4. Enter the Registration Code provided by your MetaAccess administrator and touch "Enroll"

    images/download/attachments/36835604/1-_enroll.png
  5. If your administrator requires you to enroll with a specific group or server, you need to touch on Advance link to enter other information\

images/download/attachments/36835604/2_-_advanced.png

Automatic enrollment:

  1. Download the Android mobile application using the account specific link provided by your MetaAccess administrator

    images/download/attachments/36835604/image2018-6-8_15-29-35.png
  2. Once the mobile application is installed find it on the device and open it and the auto registration should be completed. In case the automatic registration fails, please enroll the device manually by following step #3-5 in manual enrollment process.

iOS:

Manual enrollment:

  1. Download the iOS mobile application directly from the Apple AppStore (https://itunes.apple.com/us/app/gears-mobile-security-performance/id1037540857?ls=1&mt=8)
    images/sslbucket-a.akamaihd.net/www.opswat.com/images/blog/app-store-icon-small-new.png

  2. Once the mobile application is installed find it on the device and open it

  3. Follow step #3-#5 on manual enroll process for Android devices to enroll on iOS

Automatic enrollment:

  1. Download the iOS mobile application directly from the Apple AppStore (https://itunes.apple.com/us/app/gears-mobile-security-performance/id1037540857?ls=1&mt=8)
    images/sslbucket-a.akamaihd.net/www.opswat.com/images/blog/app-store-icon-small-new.png

  2. Once the mobile application is installed navigate to the account specific link provided by your MetaAccess administrator

  3. Touch the "Click here" link at the bottom of the page for automatic registration

    images/download/attachments/36835604/image2018-6-8_16-11-28.png
  4. This should trigger the Application to open and automatically register the device. In case the automatic registration fails, please enroll the device manually by following step #3-5 in manual enrollment process.

This article was last updated on 2019-03-28
EA