How can I synchronize devices from Active Directory to my MetaAccess account?

MetaAccess allows IT administrators to synchronize devices from domain controllers that have Active Directory Domain Services installed and can see which managed devices have the OPSWAT Client installed. Devices which do not have the agent installed are flagged as ‘Unknown’. This will help IT administrators in ensuring compliance for new devices that join, or are added to, the domain, but do not have the OPSWAT Client installed.

Steps to synchronize devices from Active Directory to MetaAccess

  1. Log into MetaAccess console

  2. Navigate to Inventory > Device Groups

  3. Click "Click here" link


  4. Click Download button to download the domain controller agent installer on the Download page

  5. Install the domain controller agent on your Domain Controller servers

  6. Follow the instructions on the installation wizard

  7. Enter your PIN which you set up on MetaAccess console.

    Note that only administrator users are able to install the domain controller agent.


  8. Select OUs to synchronize devices to MetaAccess. Each OU you selected will be reported as a group to MetaAccess along with domain name of your domain controller.


  9. After installation, the Domain Controller agent runs in background. You can enable its tray icon by searching for "OPSWAT Domain Controller Agent" from start menu


In case, you don't select any OU, all devices will be grouped in a group named as domain name. Every 15 minutes, the agent will check if there are any changes on domain controllers on computers. Any changes will be synchronized with MetaAccess.

You are able to re-select OUs to synchronize devices to MetaAccess by using Select OUs to sync menu on Tray icon


MetaAccess flags devices, which do not have OPSWAT Client installed, as Unknown devices.


If you have problem when the agent connect to the cloud like the below screenshot. Please follow guideline here OR download this script, then run it as administrator to enable TLS 1.1 and 1.2 by default.


This article was last updated on 2017-11-07.