How can I delete a device from my MetaAccess console?
You can manually remove a guest device from your account by:
-
Log into MetaAccess console
-
Navigate to the Inventory > Devices page
-
Select the device from list by clicking on it or by checking the checkbox next to it
-
Click on the 'Actions' drop-down menu and select the 'Delete' button in the top right.
Notes:
-
For Windows and macOS persistent/installed agents, this will trigger a remote uninstall from the system next time it checks in with the Cloud
-
For iOS and Android agents, this will trigger a remote unregister action on devices, but the app still needs end-users uninstall/delete manually.
-
For on-demand clients there is no remote action sent to the endpoint. If the on-demand client is still running it will reappear in the management console within a few minutes.
Automatic removal is controlled either through the Lost Devices settings.
-
Log into MetaAccess console
-
Navigate to the Settings > Global Settings page
-
On Device Data tab, enable options you would like MetaAccess automatically delete devices if they have not reported for a certain period.
-
Click SAVE
This article was last updated on 2017-12-05
EA