How can I check what account OPSWAT Client on my device is reporting to?

The instructions for finding the version information from OPSWAT Client depends on the type of client, operating system, and UI setting.

Windows/macOS Persistent agent with Tray Icon Enabled:

Windows/macOS On-demand agent

  1. Right-click the agent tray icon.

  2. Select 'About'.

images/download/attachments/335893/tray_icon_menu.png

3. The account the agent is reporting is shown on "Managed By". And please make sure that the Server the device is connecting to is correct too.

images/download/attachments/335893/image2019-9-20_10-10-22.png

Linux V4 Agent

Check version by command:

  1. run command: opswat-client -i

  2. The account the agent is reporting is shown on "Managed By". And please make sure that the Server the device is connecting to is correct too.

images/download/attachments/335893/image2019-9-20_10-20-28.png

iOS/Android Mobile App

  1. Open the app

  2. Click the menu icon on the top right

  3. Select About.

  4. The account the agent is reporting is shown on "Managed By". And please make sure that the Server the device is connecting to is correct too.

images/download/attachments/335893/image2019-9-20_10-33-35.png

This article applies to OPSWAT Client

This article was last updated on 2019-09-20
TT