Firewall Remediation Instruction

Steps to turn on Firewall on your devices:

  1. Turn on firewall at least on one of your firewall products: follow guideline from your organization or Firewall vendor to turn firewall on. Below are some references

    1. Windows Defender Firewall

    2. Mac OS X Firewall

  2. Click on OPSWAT Client tray icon, select "Check applications security" to enforce the agent recheck your device. Wait few minutes and check again.

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If you already turn on Firewall but the issue still occurs, please log into OPSWAT Portal and open a support ticket with us. Please attach screenshots which proves that Firewall status is ON and version of the product installed to the ticket.