Step 1: Go to Bitlocker Manager: from Start menu, search for Bitlocker, then select Manage Bitlocker

Step 2: On Bitlocker Drive Encryption screen, select Resume protection

Note: you may need to restart your machine to complete this process if your device just updated Windows

Step 3: Open Start Menu, search for MetaAccess and run it

Step 4: Right click on the MetaAccess trayicon, click Rescan Security issue to enforce the agent scans device compliance data and report to the MetaAccess servers again.