Security Enhancement Notification

MetaAccess is scheduling a security enhancement on December 8th, 2020. Within this change, MetaAccess is changing the algorithm used to store/exchange sensitive data that secures your account. While this improves the security for all customers, those with the “Require PIN when a user uninstalls agents on a device" setting enabled will be impacted. We encourage you to take the suggested actions.

What is changing?

In adherence with best practices, MetaAccess is shifting to use SHA-2 rather than MD5 for storing/exchanging sensitive data.

What is the impact?

For most customers there is no impact, including no downtime. However, for those with “Require PIN when a user uninstalls agents on a device” (Settings > Global Settings > Device Agent) enabled, users couldn’t uninstall the client manually if the device is running an out-of-date agent, other client functions are not be impacted. To migrate this impact, we encourage you enable “Allow agents to automatically update to the latest version” setting (Settings > Global Settings > Device Agent) on your account to allow the OPSWAT Client to auto-upgrade to the latest version before December 8th, 2020.

About This Guide

Welcome to the MetaAccess guideline. This guideline is intended to provide the information you need to:

  • Integrate with MetaAccess platform. If you want to learn more about the product, you can visit here

  • Learn about new features, updated features, and bug fixes on each release

  • Learn about frequently asked questions and additional concepts through our library of knowledgebase articles


Getting started with the MetaAccess platform is easy, and the available APIs allow you to efficiently integrate the MetaAccess features with your own solution. From the agent to the cloud, we have you covered.


Sign Up For An Account

You will need to set up a MetaAccess account in order to begin your work. Go here to create an account on OPSWAT Portal. Once your account is created, you can proceed to log into MetaAccess console to set up your MetaAccess account. You may monitor up to 50 devices for your development free of charge. If you would like to add more devices to your account, please contact our Sales for pricing information.

Read Our Documents

Before you begin your implementation, you will need to identify your specific use case:

  • API based application: If you wish to create an application to fetch data (devices, device compliance status, reports,...) or do batch actions (delete devices, exempt devices, ...) on your account, you should go through our MetaAccess APIs documents

  • Integration: If you wish to integrate MetaAccess with your solution, Integrations document is here for your reference.

  • If you would like to prevent risky devices from accessing your cloud applications through SAML SSO, you can check out how to configure your IdP and applications here

Start Implementation

You may now start implementing/configuring your applications/solutions. Be sure to refer to this user guide for detailed information on any issues you might wish to troubleshoot.

Test Your Solution

It's time for you to test your work. Before testing, you need to back to your MetaAccess console to download a proper agent and install it on your endpoints. Read our KB
How do I deploy or distribute OPSWAT Client to my devices? to know how to distribute OPSWAT Client to your devices.


Congratulations! You got there. You can celebrate a party to say cheers with your team.