What to do in case my IP is blocked because of abuse?

When doing multiple requests with a wrong apikey, MetaDefender Cloud will block your IP for a period of one hour. The HTTP response code will be 403, and the content looks like this:

{"error":{"code":403002,"messages":["Your ip is blocked because of abuse"]}}

This happens in order for us to avoid brute force attacks trying to guess apikeys. What you need to do in case you made several requests with a wrong apikey is to wait for one hour for the restriction to expire, or contact support to unblock your IP earlier.

This article pertains to MetaDefender Cloud
This article was last updated on 2018-03-22