There are certain endpoints in MetaDefender Cloud that are being throttled:

• Scanning a file by file upload

• Data Sanitization Request

• Rescanning a file

• Rescan multiple files

• Retrieving scan reports for multiple data hashes

• Scanning list of IPs

Our throttling mechanism allows up to:

• 10 requests / minute for free users

• 100 requests / minute for paid users

To the above endpoints. If a user exceeds the allowed values, the requests will be blocked, and a http response code of 403 will be returned on the v2 API. (429 for v3 API)

In such cases, please limit the number of requests sent per minute.