1. Manage User Profile

Licenses and Usage Limits

Active license details (both paid and trial versions) are available from user profile under “Licenses”. On successful procurement, new limits will refresh in this location (there will be up to 24 hours delay if you have purchased/upgraded the license recently)


Each user is registered with unique API Keys, with contractual limits configured per:

How to use a coupon for MetaDefender Cloud

Coupons are OPSWAT’s time-bound promotions for MetaDefender Cloud, offering various limit increase like file scans or hash lookups.

Navigate to Dashboard/Account Information from Account Profile to apply the coupon


If you already have an active coupon, you cannot apply another one until the first one expires.

Contractual APi limits are shared between multiple registered users of the same organization

How to request OPSWAT Account data modification

  • Navigate to “My User Rights” from user’s profile.

  • Follow the on-screen guidance to submit your request by selecting the most appropriate options regarding your personal data or personal information.