In this section you can find solutions for generic issues with Update Downloader
Where are the Update Downloader logs located?
Metadefender Update Downloader Linux generates log files under /var/log/ometadownloader.
The server and agent logs are collected separately and are
plain text files. For more information on how to read the logs, go to
How can I create a support package?
To ensure the best help from OPSWAT support, you can create a support package with a tool that comes with Update Downloader.
For more information on how to create a support package, go to