The log files are plain text files that can be opened with any text editor.
The Update Downloader generates a log file under /var/log/ometadownloader named ometadownloader.log.
In the log, each line represents a log message sent by the server or agent. Depending on the log file, the format of the line is as follows:
[LEVEL] TIMESTAMP (COMPONENT) MESSAGE [msgid: MESSAGE ID]
: (common.update) Package successfully downloaded, packageDir=
Where the different values are:
LEVEL : the severity of the message
TIMESTAMP : The date value when the log entry was sent
COMPONENT : which component sent the entry
MESSAGE : the verbose string of the entry's message
MESSAGE ID : the unique ID of this log entry
Severity levels of log entries
Depending on the reason for the log entry, there are different types of severity levels.
Based on the configuration, the following levels are possible:
DUMP : The most verbose severity level, these entries are for debuggers only.
DEBUG : Debuggers severity level, mostly used by support issues.
INFO : Information from the software, such as scan results.
WARNING : A problem occurred needs investigation and OPSWAT support must be contacted, however the product is supposed to be operational.
ERROR : Software error happened, please contact support if the issue is persist. Software functionality may be downgraded in these cases.