Why is MetaDefender Core taking so long to start?

Below are some common reasons why MetaDefender Core might be slow to start:

  • If MetaDefender Core starts slowly the first time, please refer to this article.

  • Otherwise, please check system requirements for MetaDefender Core here and make sure your MetaDefender Core machine's current state meets the minimum requirements.

  • If your MetaDefender Core instance is installed on Windows 7 or Windows Server 2008 R2, there is a known issue that can cause delays in MetaDefender Core start-up. Metadefender Core uses an embedded MongoDB database to log scan results. On Windows7 and Windows 2008 R2, memory initialization by MongoDB can be adversely affected by an issue identified by Microsoft and addressed via a hotfix available in this Microsoft support KB article.

This article pertains to MetaDefender Core v3
This article was last updated on 2018-06-20
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