What is the support lifecycle for OPSWAT Appliances?

For OPSWAT sold hardware, support is available no less than 5 years from the date it is last sold. OPSWAT retains the right to update the specifications of our hardware as more optimal components become available, so later purchases or replacement units may use different components of equal or better performance specifications. There is a yearly hardware maintenance fee which must be kept up to date in order to receive hardware support which is an addition to any software licensing costs.

Metascan/MetaDefender Core Appliance V1

  • 1u form factor

  • Dual 6 core Xeon processors

  • 32gb ECC RAM

  • Dual 200gb SSDs in RAID 1

  • Hot swappable power supplies

  • TAA compliant

  • Last sold Date: not yet set

What is covered by hardware maintenance

  • All support provided via OPSWAT

  • Advanced replacement for Blocker HW issues included

  • Hard drives can be kept/destroyed in the event a replacement is necessary

This article pertains to MetaDefender Core v3
This article was last updated on 2017-12-21