Upgrading from Metadefender Core 3.12.5 and using Mail Agent

  • Disable API keys on REST API calls if enabled.

  • Make a copy of Metadefender.Email.Engine.Service.exe.config and Metadefender.Email.Engine.Generic.Agent.dll.config.

    • The files are located in the Metadefender Core installation directory (e.g. C:\Program Files (x86)\OPSWAT\Metadefender Core 4\Metadefender Mail Agent)

  • Follow the steps for "Backup Using The Management Console"

  • For installing Mail Agent on the newer version refer to the Metadefender Email User Guide.

  • Follow the steps for "Restoring your previous configuration using the Management Console"

  • Re-enable the REST API keys if previously enabled.

  • Copy over the saved Metadefender.Email.Engine.Service.exe.config and Metadefender.Email.Engine.Generic.Agent.dll.config.

    • The installation directory changed on the newer version, now located at C:\Program Files (x86)\OPSWAT\Metadefender Mail Agent

  • Restart the Metadefender services.