MetaDefender Core v3.15.1 9. Knowledge Base Articles Page:How do I find my serial key / license key? Page:How do I get my separately licensed AV to show up as a Customer Licensed Engine in MetaDefender? Page:Avira engine not updating Page:Can I control access to the RAM disk? Page:Are MetaDefender Core upgrades free? Page:Can I force an uninstall of MetaDefender Core v3 when the native uninstall does not work? Page:Do any of the custom engines have updating limitations? Page:Can I run MetaDefender Core without IIS? Page:Can I whitelist or blacklist a file so that MetaDefender Core will always treat it as clean or dirty, respectively? Page:Can I install MetaDefender Core v3 silently from a command line? Page:Does MetaDefender Core v3 require lots of memory for MongoDB usage? Page:How can I run tests to see the different scan results on MetaDefender Core? Page:Does MetaDefender Core offer real-time antivirus protection on the system where it is installed? Page:Does MetaDefender Core Detect the NotPetya Ransomware? Page:Does the RAM Disk size actually take space from the server-available hard disk space? Page:Does the fixing updates for Meltdown and Spectre vulnerabilities affects any engines in MetaDefender Core v3? Page:Does the RAM Disk operate like other drives? Page:How can I purchase MetaDefender v3 licenses? Page:How do I configure MetaDefender Core v3 to only use one or several scan engines using the CLI? Page:How can I see the number of files queued to be scanned? Page:How do I change the directory MetaDefender Core uses for archive extraction? Page:How do I modify the file size limit of the REST server in a remote MetaDefender Core (formerly Metascan) configuration? Page:How do I make MetaDefender Core upload clean files to the FTP file server? Page:How do I remove an engine from my MetaDefender Core v3 instance? Page:What interfaces are available on MetaDefender Core v3? Page:What is the difference between Scan, PutToScanQueue, and ScanEx? Page:What is a sanitized file? Page:What is the RAM Drive or Ram Disk and how is it used in MetaDefender Core? Page:What is MetaDefender Core file type detection? Page:What is the maximum file upload size limit when accessing MetaDefender Core through the REST server? Page:What is the frequency of signature / definition updates? Page:What URLs must be whitelisted to allow access to virus definition updates? Page:What thread pool size should I use in MetaDefender Core v3? Page:What should you do if you have anti-malware on the same machine as MetaDefender Core (formerly Metascan) ? Page:What operating system patches should I apply to the system hosting MetaDefender Core? Page:When I click Apply after I change the maximum total size of extracted files, I get an "Update failed" message. Why is that? Page:What is the support lifecycle for OPSWAT Appliances? Page:When will the updates for ThreatTrack and Agnitum no longer be available ? Page:Why am I getting a COM UnauthorizedAccessException error: 80070005 when working with MetaDefender Core from ASP? Page:Which antivirus products are compatible with MetaDefender Core? Page:Why did the AVG engine disappear from the MetaDefender Core Management Console? Page:Where can I submit false positives detected by MetaDefender Core? Page:Where is MetaDefender Core's temp directory located? Page:Which antivirus engines are designated by MetaDefender Core as "customer licensed engines"? Page:Why did MetaDefender Core stop working on Windows 10 ?