2.6. Quarantine Management

Email messages or files that have been quarantined by Metadefender Core are listed in the Quarantine tab. From this tab, an administrator can choose to delete, download, or release files and emails that have been quarantined. An administrator can also schedule and send quarantine reports.

Quarantine reports contain emails which have been quarantined by Metadefender Core. Quarantine reports include a summary of quarantined email information (subject, quarantine reason, and sending time). They also contain a link to detailed scan results in the Metadefender Core Management Console. Administrators can choose further action for the quarantined email (such as delete, release email, and download.).

Quarantine reports are the only way to be notified about quarantined emails, other than viewing the Quarantine tab. If activated, quarantined reports are sent daily by default.

Accessing the Quarantine tab in the Metadefender Core Management Console

  1. Access the Metadefender Core Management Console .

  2. Click the Quarantine tab .


Note: Port 8000 must be open on the Metadefender Core server for the Quarantine history to be displayed correctly.

Scheduling quarantine reports

To set up and schedule quarantine reports, do the following:

  1. From the Metadefender Core Management Console, click the Quarantine tab .

  2. Click Configure Quarantine Reports .

  3. To update SMTP settings, click Update .

  4. Enter the following SMTP server information in the SMTP Settings section:

    1. Host: The SMTP server's IP address or hostname.

    2. Port: The SMTP server's connection port.

    3. Enable SSL: If the SMTP server enables SSL, select this checkbox to allow Metadefender Core to send the quarantine report email via SSL.

    4. Username/Password: The username and password for the SMTP server.


  5. Click Save .

  6. Move the Scheduled Quarantine Reports On/Off slide to On .

  7. Enter which files to include, the quarantine schedule, and email information in the Schedule Quarantine Reports section.


    Note: Separate multiple email addresses in the To field with a comma or a semi colon.

  8. Click Save .