1.4. Upgrading Metadefender Core

Your Metadefender Core license is automatically retained as long as you are upgrading to same packages without additional add-ons.

Backup, Uninstall Old Version, Install New Version, and Restore

  1. Backup / Export configuration

  2. Uninstall Metadefender

  3. Install Metadefender Core

  4. Restore / Import configuration


  • Upgrading from Metadefender Core 3.12.5 and using Mail Agent

  • If your previously-set management console password stops working, perform the following steps:

    1. Open the Windows Registry (regedit.exe).

    2. Navigate to the Metadefender Core registry: hiveHKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\OPSWAT\Metascan.

    3. Double-click on the rest_stat_admin_apikey string item in the list and erase any value data.

    4. Restart the Metadefender Core services (Metascan and Metascan REST).

  • Metadefender Core 3.5 and earlier versions

    • used a different licensing mechanism that is not supported in the current release of Metadefender Core. To obtain a new license key that will work with the current version of Metadefender Core, please contact technical support.