This is a general guideline to detect and correct problems in OPSWAT Central Management.

• The management console hung at the loading step

• Unable to connect to the target machine during remote installation

• Failed to re-install OPSWAT Central Management

• Failed to start OPSWAT Central Management service through the tray icon

• Failed to remote install OPSWAT Products

• OPSWAT Client failed to report to OPSWAT Central Management server

• OPSWAT Central Management failed to start with memcached/mongod shells hanging in the foreground

• Managed devices are unable to report to OPSWAT Central Management

• OPSWAT Central Management console is working but the tray icon does not transition to the running status and eventually times out

• Unable to connect to OPSWAT Product instances that have enabled HTTPS mode

• Unable to login into OPSWAT Central Management with setup wizard credentials

• Unable to install/run Windows-based OPSWAT Client downloaded from OPSWAT Central Management

• Failed to install OPSWAT Central Management on Windows

• OPSWAT Central Management cannot start due to port conflict issues

• Cannot access OPSWAT Central Management console due to corrupted web application files