What you need to check if your Web Management Console is not responding after you installed the MetaDefender Central Management

If you cannot access the Web Management Console from your browser and you get an error message (connection refused) or your browser is waiting for reply after you installed the MetaDefender Central Management on your machine, please check the following instructions :

  1. Please make sure your computer can access the MetaDefender Central Management IP address

  2. Please make sure you entered the correct URL into your browser

  3. Please make sure you opened the firewall port on the MetaDefender Central Management server for the Web Management Console. Consult your Linux Distribution manual on how to configure a firewall in your distribution.

If you have done all this and you are still receiving the error, please submit a support ticket via the OPSWAT Portal.


This article pertains to MetaDefender Central Management
This article was last updated on 2018-03-28
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